STORE POLICY
_____________________
These general conditions apply to the ITALFOOD DI BALSAMINI online store. The company offers an online food store on the platform.
Payment
The company offers the customer the following payment options: credit card, invoice and PayPal.
The offsetting of the invoiced amount with any customer claims against the company is not permitted. The company has the right to refuse delivery or provision of services in the event of non-payment.
Shipping
The order is considered accepted at the time of sending or communicating the Order Confirmation.
The Customer is required to check the Order Confirmation and immediately inform us in case of errors or anomalies. If this is not the case, we will ship the packages in accordance with the Order Confirmation, valid as a contract.
Weights and Measures
The final weights recorded by the scales, for delivery via the online e-Shop may undergo variations, with a maximum deviation of 5%, in any case possibly always in favor of the customer.
Prices
Prices in Euro are inclusive of VAT. The company reserves the right to change prices at any time. The prices on the company's website and according to the company's price list apply at the time of conclusion of the contract. The presentation of the goods on the company website does not constitute a legally binding offer, but only an invitation to make an offer.
Customer Support
The costs for calls to numbers with a Swiss prefix (+41) are those provided by your telephone company. For any question regarding Import / Export, we suggest you use the email indicated (info@italfoodinternational.ch).
Exchange
An exchange of products is generally excluded.
Guarantees
The statutory warranty provisions apply. The company does not guarantee the above for a maximum period. Any deficiencies must be reported immediately to the company. It is up to the company to decide whether to replace the defective product. The customer is entitled to a reduction in the purchase price or a refund only if a replacement is not possible. The wrapping of the packages may vary for reasons beyond the company, any change concerns aesthetic choices of the manufacturer, this does not affect the integrity of the product or its packaging.
Responsibility
Liability for any indirect and consequential damages is fully excluded.
Liability for direct damages is limited to the contract amount. This limitation of liability does not apply to direct damages caused by gross negligence or willful misconduct. The customer is obliged to report any damage to the company immediately.
Minimum spend
Once the Minimum Spend is reached and the single expenditure is finished, the Registered User can:
check the Products added to the cart, the relative purchase price and the total cost of the individual shopping;
confirm their shipping and billing information;
choose the payment method among those available;
enter any coupon codes, where applicable;
proceed with the purchase order by clicking, alternatively depending on the payment method chosen, on "Pay with Credit Card" or "Pay with Paypal". In the event of a subsequent failure in the payment process, the purchase order will be invalid and will be immediately canceled.
Intellectual Property Rights
All rights to the products, services and any trademarks belong to the company or the owner has the right to use them. Neither these terms and conditions nor the individual associated agreements contain the transfer of any intellectual property rights, unless this is explicitly mentioned. It is also forbidden any further use, publication and making available of information, images, texts or anything else that the customer receives in relation to these provisions, unless expressly authorized by the company.
If the customer uses content, text or graphic material in connection with the company over which third parties have ownership rights, the customer must ensure that no third party property rights are infringed.
Data protection
The company may process and use the data recorded as part of the conclusion of the contract to fulfill the obligations deriving from the contract. The company takes the necessary measures to protect the data in accordance with the legal provisions. The customer declares his full consent to the storage and contractual use of his data by the company and is aware that the company is obliged and authorized to disclose the customer's information to them or to third parties by order of courts or authorities. If the customer has not expressly prohibited it, the company may use the data for marketing purposes. The data necessary for the execution of the service may also be transmitted to commissioned service partners or other third parties.
The data protection regulations also apply.
Changes
These general conditions can be modified by the company at any time.
For customers, the version of the terms and conditions in force at the time of conclusion of the contract applies. Unless the customer has accepted a more recent version of the terms and conditions.
Severability clause
Should any provision of this contract or any annex thereto be or become invalid, this will not affect the validity of the remainder of the contract. The contracting parties will replace the ineffective provision with an effective provision that comes as close as possible to the intended economic purpose of the invalid provision. The same goes for any contractual loopholes.
Confidentiality
Both parties, as well as their auxiliaries, undertake to treat all information provided or acquired in relation to the services confidentially. This obligation remains in force even after the expiry of the contract.
Force majeure (vis major)
If the timely fulfillment by the company, its suppliers or third parties involved as a result of force majeure such as natural disasters, earthquakes, volcanic eruptions, avalanches, storms, thunderstorms, storms, wars, riots, civil wars, revolutions and riots, terrorism, sabotage, strikes, nuclear accidents or. Damage to the reactor impossible so the company is released from the fulfillment of the obligations in question during the duration of the force majeure, as well as an adequate start-up period after it is terminated. If the force majeure lasts more than 30 (thirty) days, the company can withdraw from the contract. The company is required to fully reimburse the customer for payments already made.
Further claims, in particular claims for damages for vis major, are excluded.
Applicable law / competent court
These terms and conditions are subject to Swiss law. Unless mandatory legal provisions are applicable, the court of the company headquarters has jurisdiction. The company is free to sue at the defendant's registered office. The United Nations Convention on Contracts for the International Sale of Products (RS 0.221.221.1) is expressly excluded.